
Complete Your Look
You may still be wondering…
The delivery time depends on the type of jewelry you order.
Without personalization (Ready to Ship)
These pieces are ready to be shipped. You will receive your order within 7–10 working days.
With personalization
These pieces are made especially for you, finished by hand from start to finish with your personal details. That’s why it takes a little longer. The total delivery time is 14–16 working days.
Yes, you can return your order within 30 days of receiving it. Please note that personalized jewelry cannot be returned, unless there is an issue with the product. In that case, we will of course resolve it for you.
Yes, our jewelry is made from high-quality stainless steel with an 18k PVD coating. It is 100% water-resistant and does not discolor, even with daily wear in the shower or while swimming.
No, you do not need a warranty certificate. Your order is automatically covered by our 12-month warranty. Your order confirmation is all you need.
This depends on the situation.
Personalized jewelry:
As long as production has not started, we can still make changes. Please contact us as soon as possible at contact@evernel.com and we will see what’s possible.
Non-personalized jewelry:
As long as your order has not been shipped, we can cancel or adjust it. Here too, please contact us as soon as possible.
Once an order is in production or on its way, we can no longer make changes.
Yes, our photos are an accurate representation of the product. Small color variations may occur due to screen settings, but the jewelry itself looks exactly as shown.











